Player protection

Ke7 Responsible Gaming – Enjoy safely

Gaming is entertainment and should never become a burden – ke7 is committed to making sure it stays that way. Find all our responsible gaming tools and guidelines here.

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Protection Tools
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Break Benefits
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Deposit limit
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Help Center
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Ke7's Responsible gaming tools

Ke7 believes every player should be in control of their own gaming. That is why we offer all these features to everyone, free of charge.

Setting a deposit limit

On ke7, you can set your own daily, weekly, or monthly deposit limits. Lowering your limit takes effect immediately. Raising it comes with a 24–72 hour delay to give you time to reconsider.

Session time limit

On ke7, you can set a daily time limit for your gaming sessions in advance. Once your time is up, you will receive an automatic alert and your session will end if needed.

Cooling-off period

Taking a break is always a good idea. ke7 lets you set a cooling-off period from 1 day up to 6 weeks. During this time you won't be able to access your account, but you can return to normal play once it ends.

Self-Exclusion

If you feel gaming is becoming an addiction, you can apply for a permanent or long-term self-exclusion. ke7 processes these requests within 24 hours and stops sending bonus offers for the duration of the exclusion period.

Gaming history review

You can view your full gaming and transaction history on ke7. Check for yourself how much you are spending and how much time you are putting in – this information will help you make better decisions.

Minor protection

Ke7 strictly enforces the 18+ age requirement. Parents can use net filters and parental control software to prevent their children from accessing ke7. If you have any concerns, contact our support team right away.

Responsible What responsible gaming is and why it matters

Responsible gaming on ke7 means keeping gaming strictly as entertainment – not wagering money or peace of mind you cannot afford to lose. Many people start out playing casually, but it can be hard to notice when a habit turns into an addiction. ke7 wants you to recognize that line before you reach it.

Responsible gaming matters not just for you, but for your whole family. Financial pressure and emotional stress affect everyone at home. That is why ke7 always encourages you to play only with amounts you can afford to lose without regret.

Core principles of responsible gaming

  • Treat gaming as entertainment, not a source of income.
  • Only spend what you can afford to lose.
  • Set your gaming time in advance and stick to it.
  • Don't chase losses by placing bigger bets after a losing streak.
  • Avoid gaming when you're drinking or feeling stressed.
  • Take regular breaks and spend time on activities outside of gaming.
  • Talk to family or friends about your gaming habits.
ke7's tips

Review your gaming history once a week. Keeping an eye on how much time and money you are spending helps you stay aware.

When to recognize a problem

Being honest with yourself is the hardest part. If any of the following applies to your life right now, it is time to reach out for help:

  • Wanting to stop gaming but being unable to.
  • You're spending more than you can afford.
  • Losing focus on work, studies, or family.
  • Gaming with borrowed or loaned money.
  • You're feeling angry, anxious, or depressed after a loss.
  • Lying to family or friends about your gaming.
Warning

If you notice these signs, do not try to handle it alone – reach out to ke7 support or a professional help center. Asking for help is not a weakness; it takes courage.

What to do as a family member

If you think a family member may be struggling with a gaming addiction, approach them calmly without anger or blame. Be there for them and encourage them to seek professional help. ke7's support team is also available to assist the families of those affected.

If you contact ke7 support directly, we will investigate the account in question and take the necessary action.

Check in with yourself

Ask yourself the questions below. If most of your answers are "yes," it is time to seek help.

1

Do you chase losses by placing larger bets to try to win back what you have lost?

2

Do you feel restless or low when you stop gaming?

3

Are you spending more time or money than you planned?

4

Is gaming causing tension with family or loved ones?

5

Are you spending money on gaming before paying bills or covering essential expenses?

Need Help?

Ke7's responsible gaming team is always here for you. Get help with complete confidentiality.

Live Chat
Available 24/7 in Bengali
Email support

Protection Tools Steps to activate

Steps to set a deposit limit
1
Log in to your account

Log in to ke7 and go to the "My Account" section.

2
Open the responsible gaming menu

Go to Settings and click the "Responsible Gaming" tab.

3
Set Limits

Choose a daily, weekly, or monthly limit and enter the amount.

4
Confirm

Once confirmed, the limit takes effect immediately.

Self-Exclusion Request

Reach out via live chat or email our support team. Your request will be processed within 24 hours. No bonus or promotional messages will be sent during the exclusion period.

Session Timer

Set a timer when you start a session. You will get an automatic reminder when time is up, giving you a chance to stop before your session ends.

Loss Limit

Set a session to close automatically once you have lost a certain amount. This protects you from sudden, significant losses.

Reality Check

At set intervals, ke7 will remind you how long you have been playing and how much you have spent.

About responsible gaming FAQs

It depends on the type of self-exclusion. For a temporary exclusion, your account returns to normal once the set period ends. For long-term or permanent exclusion, you will need to contact ke7 support and complete a cooling-off period. ke7 always puts the wellbeing of its members first.

Yes, reducing your deposit limit takes effect immediately. However, if you want to increase your limit, ke7 applies a 24-72 hour delay to give you time to reconsider. This delay is intentional and designed to protect players.

ke7 uses a rigorous verification process to enforce the 18+ requirement. Parents can also use parental control software and device settings for added protection. If you suspect an underage account, report it to ke7 support and we will investigate.

ke7 does not provide direct treatment services, but we do refer members in difficulty to professional support centers and provide the information they need. Our support team is fully available to talk through any concerns – all conversations are kept strictly confidential.

Yes, your account balance is completely safe during the self-exclusion period. You can withdraw your funds once the exclusion ends or after completing verification through our support team.
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On ke7 Safe gaming Get Started

Join ke7 with full access to all protection tools and Responsible Gaming features. Your enjoyment and safety both matter to us.

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